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No credit card required. Premium plan includes a 14-day free trial.

Never worry again about tracking too many events.

  • Basic


    Powerful insights for growing teams.


    Package Includes:
    • Every Analysis Feature
    • 5,000 Sessions per Month
      Add our badge to get 50,000 free sessions per month!
    • Email Support
    • 3 Month Data Retention
  • Premium


    Analytics infrastructure for your entire company.

    Custom Pricing

    Custom Package Tailored to Your Needs
    • Every Analysis Feature
    • Millions of Sessions per Month
    • On-Site Support
    • Heap SQL
    • Single Sign-On
    • Data Science Consultant
    • Custom Data Retention
    • Service-Level Agreements
    • Invoice Billing
    • Custom Terms


What is a "session"?

A session is a period of activity from a single user in your app or website. It can include many pageviews or events. For web, a session ends after 30 minutes of inactivity from the user. For iOS, a session ends after your app has entered the background.

Also, 4 server-side events are priced the same as a single session. Server-side events are counted differently because they aren't associated with any sessions.

What happens if I exceed the limit for my plan?

Don't worry - we will not drop or throttle your data!

Once you exceed your plan's monthly limit, you'll receive an email asking you to upgrade to the appropriate tier. You'll need to do this before you can view your data again.

How can I get more than 5,000 free sessions per month?

You can get 50,000 sessions per month for free! Just add the Heap badge to your website.

Still have questions? Email us: or call Sales at 415-938-9398.

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