For young businesses and side projects.
For startups and growing businesses under 20 employees.
For businesses that rely on customer data and behavioral analytics.
Custom pricing based on session volumeContact Sales
|Volume limit||5,000 sessions per month||25,000 sessions per month||Custom volume|
|Sources||Web & mobile||Web & mobile||Web, mobile, and third-party sources|
|Data history||3 months||3 months||1 year or more|
| Basic Analysis|
Basic self-serve analysis reports
|Yes||Yes||Premium Analysis (includes Custom Dashboards and Influence Reporting)|
| Premium Analysis|
Premium analysis reports
|Not available||Not available||Yes - Custom|
|Retroactive Virtual Events||Unlimited||Unlimited||Unlimited|
|Unified identity / Segments|
Governance and Security
|User License Limit||1||5||Custom|
|Project Limit||1||1||10 or more|
|SOC 2 compliant|
|Email Support||Low Priority||Basic Priority||Highest Priority|
|Account Manager||Not available||Not available||Yes|
|Solutions Architect||Not available||Not available||Available|
|Get started||Get Started||Contact Sales|
A session is a period of activity from a single user on your app or website. It can include many pageviews or events. For web, a session ends after 30 minutes of inactivity from the user. For iOS, a session ends after your app has entered the background.
Don’t worry – we will not drop or throttle your data! Once you exceed your plan’s monthly limit, you’ll receive an email asking you to upgrade to the appropriate tier. You’ll need to do this before you can view your data again.
With our badge program, you get access to our Lite plan for free! Just add the Heap badge to your website, and get 25,000 free sessions per month. Badge program users on a Lite plan will still have low priority email support.