All plans are based on session volume. Find the plan that is right for you.

  • Free

    Request a Trial

    • Autocapture
    • 5,000 sessions per month
    • 3 month data history
  • Lite

    Request a Trial

    • Autocapture
    • Custom Session Limit
    • 1 Year Data History
    • Tier 1 Support
  • Standard

    Request a Demo

    • Autocapture
    • Custom Session Limit
    • 1 Year Data History
    • SSO/2FA
    • Tier 2 Support
  • Premium

    Request a Demo

    • Autocapture
    • Custom Session Limit
    • Custom Data History
    • Enterprise Data Governance
    • Data Science as a Service
    • Tier 3 Support

Every Package includes what Heap does Best

  • Track Everything Automatically

    No more tracking plans, tracking code, or waiting for data to trickle in. Heap auto-captures every user interaction and lets you define on the fly, changing tedious and fragile systems into agile insights.

  • Control your data

    Heap's best-in-class data governance gives admins the ability to control access and rights, while giving the flexibility to merge, delete, rename, and validate events.

  • Real-Time Insights

    Legacy analytics systems relied on outdated database technology that required massive batched updates that could take days to update. Heaps data updates in real time, cutting the feedback loop to nothing.

  • Core Analysis

    Heap's core analysis features allow you to slice your data by any metric, demographic, or behavior and measure the impact it has on conversions both in session, and on return visits.


  • What is a session?

    A session is a period of activity from a single user in your app or website. It can include many pageviews or events. For web, a session ends after 30 minutes of inactivity from the user. For iOS, a session ends after your app has entered the background.

  • What happens if I exceed the limit for my plan?

    Don’t worry – we will not drop or throttle your data! Once you exceed your plan’s monthly limit, you’ll receive an email asking you to upgrade to the appropriate tier. You’ll need to do this before you can view your data again.

  • How can I get more than 5,000 free sessions per month?

    You can get 50,000 sessions per month for free! Just add the Heap badge to your website.

Learn More

Still have questions? Email us or call at 415-938-9398.