Every growing business is trying to predict the future: What products should we build? What markets should we enter? How do we provide great customer service?

These predictions require that businesses understand their ground truth: customers – in an ever accelerating world.

We’re building infrastructure to help you quickly make decisions with confidence. Heap automatically captures customer interactions, makes sense of them, and makes them actionable for anyone. 

We want to enable everyone to understand their millionth customer as well as they understood their first.  Our goal is to help you create great digital experiences and do it faster.

  • San Francisco

    Heap’s headquarters are located in the city’s Financial District. It hosts our diverse group of teams, include sales and marketing to engineering, product and design.

  • New York

    Heap’s second office has quickly become a hub for our sales and account management team, operating our East Coast accounts. More recently extended into an engineering office.

  • London

    Heap’s London office first opened in the fall of 2019, signaling our high growth and ever-increasing momentum. Today, our UK workforce is situated in Southwark just opposite The Shard and next door to Borough Market.

  • Remote

    Heap is a virtual-first company with employees around the globe, as well as collaborative workspaces in San Francisco, New York and London.

We’re always looking for people to raise the bar and help us power business decisions with truth.