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SMB Account Executive

Sales

Heap has made a fundamental innovation in analytics. Our revenue has increased more than 10x in the prior year. Inbound lead volume only continues to grow, and we’re scaling the team alongside it to keep up!

We're looking to bring on sales hires to help us scale to $100M in ARR and beyond.

You'll be the most direct source of revenue growth at Heap. You'll empower every type of company, from Fortune 500 retailers to fast-growing mobile apps. You'll be the main steward of Heap's brand to new customers. And as we scale, your insights will dictate how our sales team operates at 10 and 100 people.

We want to hear from you if you are:

  • Excited by uncertainty - As an early sales hire, you won’t be a cog in a well-oiled machine. Instead, you’ll help build our sales infrastructure and culture from the ground up.
  • Comfortable talking to a variety of users - Heap plays a day-to-day role for a wide range of people: engineers, marketers, product managers, designers, data scientists, and CEOs. You’ll interface with some or all of these in an organization to close deals.
  • A strong communicator - Analytics can get overwhelming. Can you empathize with our customers, zero in on their needs, and articulate how Heap satisfies those needs?
  • A fast learner - To gain our customers' trust, you need to know Heap and the analytics market better than anyone else. After a sales call with you, our customers should feel invigorated and educated.
  • Ruthless at prioritization and time management - You’ll be aggressive about prioritizing, qualifying, and devoting exactly as much time as needed to close deals.

Job Requirements:

  • 1-2 years of experience as a quota-carrying rep at a SaaS company
  • Experience running sales cycles in their entirety -- from cold outbound to close, and/or turning inbound leads into happy, paying customers
  • Knowledge of the marketing tech or web analytics space would be a big feather in your cap
 
As a data company, security is extremely important to us. Here are a few security best practices all Heaple follow:
  • All laptops: enable full-disk encryption, install company-provided anti-virus and/or firewall.
  • Third-party software and tools: must be evaluated for security and privacy before use.
  • Data access: only handle data manually or make copies if there is absolutely no way to avoid it.
  • Office security: keep the secure perimeter closed, and challenge unfamiliar faces.
  • Breaches and security incidents: if you are aware of a breach or something stolen, escalate.  
People are what make Heap awesome. Regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics, we want everyone to feel welcome. We are committed to building a diverse and inclusive equal opportunity workplace everyone can call home.
 
Heap has raised $40M in funding from NEA, Y Combinator, Menlo Ventures, SVAngel, Sam Altman, Garry Tan, Alexis Ohanian, Harj Taggar, Ram Shriram, and others. We work in SF and offer plenty of awesome benefits. We'd love to hear from you!

 

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