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Heap Earns Top Spot in 2019 Best Places to Work

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Software Engineer

Engineering

We're eager to meet all types of engineers, regardless of where you live or what tools you use day-to-day. Your creativity and intelligence are much more important to us than your experience with our stack.

How we work

Happy Customers > Perfect Code. We're out to solve real problems for real people, not to write slick code or play with the hippest frameworks. We spend a lot of time thinking through how to build new features, but the goal is always for the implementation to be maintainable, not for it to be "pure."

Vision > GroupThink. A big idea starts in one person's head. We make sure he or she has the space to develop it into a fully-articulated thought before we iterate on it as a group. No brainstorming, no design-by-committee -- these produce watered-down initiatives and incremental ideas.

Writing > Talking. Instead of sitting in meetings, we develop our ideas in writing, asynchronously. Written proposals encourage clearer thought and more thorough deliberation. Our plans are always documented and our culture is remote-friendly.

What we're looking for

We’d particularly like to get to know you if:

  • you communicate with clarity and precision. We care about this almost as much as your technical ability.
  • you're passionate, even if it's not about analytics. There should be something you know more about than anyone on our team.
  • you’ve written 10,000 lines of code that look embarrassing in retrospect. ... and you've written 10,000 lines of good code since then.
  • you like fruit, sunshine, and bad jokes. We aren't robots.

 

What we're building

Our app-layer stack is TypeScript, React , Node.js, Redis, and PostgreSQL. Under the hood, Heap is powered by CoffeeScript, Scala, ZooKeeper, Kafka, and CitusDB.

We're working on:

  • Data capture. We want to provide our users with the richest possible dataset. That means building new integrations (like Android), capturing more semantic data (like A/B test groups), and pulling in data from other sources (like Stripe). All of this has to happen with virtually no performance cost or integration overhead.
  • Real-time infrastructure. We support an expressive set of queries that allow our users to slice and dice their data in arbitrary ways. The results need to come back with sub-second latencies and reflect up-to-the-minute data. We're working on a new distributed infrastructure to make this possible.
  • Data visualization. Building Heap is as much a design problem as anything else. The most powerful analytics infrastructure in the world doesn't matter if our users can't access that power and understand the results.

 

 
As a data company, security is extremely important to us. Here are a few security best practices all Heaple follow:
  • All laptops: enable full-disk encryption, install company-provided anti-virus and/or firewall.
  • Third-party software and tools: must be evaluated for security and privacy before use.
  • Data access: only handle data manually or make copies if there is absolutely no way to avoid it.
  • Office security: keep the secure perimeter closed, and challenge unfamiliar faces.
  • Breaches and security incidents: if you are aware of a breach or something stolen, escalate. 
People are what make Heap awesome. Regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics, we want everyone to feel welcome. We are committed to building a diverse and inclusive equal opportunity workplace everyone can call home.
 
Heap has raised $40M in funding from NEA, Y Combinator, Menlo Ventures, SVAngel, Sam Altman, Garry Tan, Alexis Ohanian, Harj Taggar, Ram Shriram, and others. We work in SF and offer plenty of awesome benefits. We'd love to hear from you!

 

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